All our products are custom-made and handcrafted with utmost care, which means each item is unique.

1. No Return or Refund

As all our products are specially made to order, we are unable to accept returns, cancellations, or refund requests once an order has been confirmed. We kindly request you to review all product details carefully before confirming your order. Thank you for your understanding and support.

2. Transit Damage & Missing Item Policy

We pack every order with proper care and attention to ensure that it reaches you safely. However, we do not provide risk cover for any damage that may occur during transit.

In case of any missing item, customers must provide a complete, uncut 360° parcel opening video from start to end. The video should clearly show the unopened parcel and the complete opening process.

Without a proper uncut parcel opening video, we may not be able to process any request related to missing items.

3. Wrong Address

Please ensure that all shipping details are complete and accurate before confirming your order. We cannot be held responsible for delays, failed deliveries, or undelivered packages resulting from incorrect or incomplete address information provided by the customer. Any additional re-shipping charges, if applicable, will be borne by the customer.

📍 Contact Us
SS Hamper
Basant Vihar, Dadabari, Kota, Rajasthan – 324009
📧 info@sshamper.com
📞 +91 9413055489